Mini-Quiz

1. Embedding social media widgets in government websites is an effective strategy for promoting citizen engagement.

True False

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Correct.

False. Third party platforms use permanent cookies, log files, web beacons and other tracking tools to monitor and analyse user behaviour, which risk eroding citizen privacy and personal data protection. They also pose a security risk. poses a major security risk. For example, on one occasion, the settings of a third-party service integrated on a European Commission website were changed to redirect users to a pornographic website. In another instance, Twitter worms affected citizen users.

2. It is not possible to introduce registration requirements in e-participation portals without completely violating citizen confidentiality. Please choose from one of the options below.

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Correct.

Disagree. Instituting differential registration requirements for different levels of participation can prove to be a robust way of balancing citizen privacy with the need for identity authentication of participants, as Decidim Barcelona demonstrates. The platform design seeks to enable both residents and non-residents to submit proposals and contribute ideas in municipal consultations, while ensuring at the same time that voting rights are restricted to denizens of Barcelona who have a greater stake in the future of the city. Therefore, a mandatory registration requirement has been introduced, as part of which any individual who wishes to participate in a dialogue/ consultation process has to register herself, entering her residency details on the portal. These details are checked against the municipality registry, on the basis of which user permissions are enabled. To put it differently, all those who register can contribute ideas to ongoing e-discussions on the portal, but voting is possible only for those who reside in the city. Most strikingly, except for this one-time check at the time of registration, no personal data is retained by the platform. Further, individuals have the choice to use a pseudonym in their public interactions with others on the platform, if they seek to maintain their anonymity.

3. An inclusive platform is one which is completely open to all views, and free from any form of moderation.

True False

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Correct.

False. The design of online dialogue and e-consultation portals often assumes that openness automatically guarantees inclusion. But this is not necessarily the case, especially with respect to enabling the participation of vulnerable groups. In particular, open online communities have proved susceptible to take-over by participants exhibiting sexist and misogynistic attitudes. Effective online moderation policies that reject posts that contain sexist/ libellous comments or border on hate-speech, and notify authors about the reasons for rejection, are thus important to create a gender-inclusive online environment.

4. On all governmental websites and portals, the settings should be such that the user is clearly intimated and informed consent obtained for the collection of online personal identifiers such as IP addresses and cookie notifications, for customisation of services. This idea is known as _______________

Correct.

Privacy by default. A related idea is ‘Privacy by design’ which means that any government agency collecting personal data of citizens as part of a digitally-mediated citizen engagement process should put in place comprehensive personal data protection measures for the whole life-cycle of the process, and not just at the point of collection. As highlighted by the EU General Data Protection Regulation, both principles are equally important in techno-design.

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5. Building women’s digital capabilities is about equipping them with the technical skills that are needed to use computers and the Internet. Please choose from one of the options below.

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Correct.

Partly true. Building women’s digital capabilities is not just about technical literacy but equally about strengthening their information and media literacy and data literacy, that will equip them use the Internet and Information and Communication Technologies to further their active citizenship.

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