Annex 2: List of online services available in the websites of national government agencies as of February 2015

PhilHealth Insurance (http://www. philhealth. gov. ph/services/)

The Department of Health Intranet: http://home.doh.gov.ph/intra/index.php

The Unified Health Management Information System (UHMIS) (http://uhmis.doh.gov.ph/) for data collection, processing, reporting and use of information as necessary to improve efficiency and effectiveness in providing health services.

Philippine Food Security Information System (http://philfsis.psa.gov.ph/index.php/id/1) provides statistical indicators on monthly rainfall, food production index, food available per capita, consumer price index, dietary nutrients and tropical cyclone frequency.

Bureau of Agricultural Statistics archiving system (BEANS) (www.bas.gov.ph/)

Bureau of Fisheries and Aquatic Resources (BFAR) Certification and Accreditation online services (www.bfar.da.gov.ph/)

E-Learning for Agriculture and Fisheries (www.tca.edu.ph/; ca.uplb.edu.ph/; e-extension.gov.ph/elearning/)

The Online Application for Basic Certificates (birth, marriage, and death certificates) of the National Statistics Office (NSO) (https://www.ecensus.com.ph/Secure/OnlineApplication.aspx)

The system enables citizens to apply for copies of certificates, payment processing and delivery of these certificates, which are basic requirements for any job, travel, educational, banking, and housing application purposes. The NSO incorporates sex disaggregation of the population in its statistical information as part of its gender mainstreaming strategy.

Department of Foreign Affairs (DFA) passport application: http://passport. com.ph/set-appointment

PhilJobnet (http://www.phil-jobnet.dole.gov.ph/Default.aspx) is a free job search, matching, and referral system service for Filipino job seekers provided by the DOLE. The system expedites the recruitment process of job seekers, employers and recruitment agencies to reduce cost, time, and effort. The system reports to have accumulated 630,000 jobs posting from employers and 164,515 registered users of the system for the first year of their new and enhanced operation.

The balik-manggagawa online processing system (https://www.bmonline.ph/) by the Philippine Overseas Employment Administration (POEA) allows individuals to apply and obtain their overseas employment certificate online

Overseas Workers Welfare Administration (OWWA) (http://www.owwa.gov.ph/) information and downloadable forms; 24/7 Hotlines Landline and Mobile numbers

Links directing one to OFW services are available in (www.gov.ph) These services are OFW services and procedures, POEA e-registration, Registration of land-based applicants, Registration of seafarers, Documentation of land-based names hires, Hiring and placements of government-hired workers, Documentation of Workers-on-leave, Filing/docketing of cases, Legal assistance and License requirements for recruitment agencies

TESDA Online Programme (TOP) (http://e-tesda.gov.ph) offers Information Technology Courses with the intention of making technical education more accessible to Filipino citizens through the use of the Internet. This programme was created for students, out-of-school youth, unemployed adults, workers and professionals, and Overseas Filipino Workers who would like to take courses at their own pace.

University of the Philippines Open University (UPOU) (www.upou.ph)

Scholarship portals: Scholarships from CHED, DOST scholarship programmes

The Department of Trade and Industry encourages women's economic empowerment through livelihood participation and enrollment in micro enterprises. The Business Name Registration System’s (BNRS) website, (www.bnrs.dti.gov.ph) offers online registration or early renewal of business name registration and payment of fees for sole proprietors of micro and small businesses.

Links on how to put up a business in the Philippines is provided in (www.gov.ph). These services are Registering a business name, Registering a partnership or corporation, Trademark registration, Investing in the Philippines, and Public-Private Partnership programmes

The Philippine Social Security System (SSS) (https://www.sss.gov.ph/) offers online services for employer and employee registration, to track status of membership and contributions, and online bank payments to SSS.

Home Development Mutual Fund: Mandatory Monthly Savings for Employees https://www. pagibigfundservices. com/ccpayment/

On the Philippine Government portal, www.gov.ph, the Housing & Land Use Regulatory Board forms is included under housing.

Open Data Portal

Some government agencies and local government units have social media accounts that allow citizens to provide feedback.

The Department of Social Welfare and Development (www.gov.ph) is the welfare agency that provides welfare services especially for displaced individuals. It is responsible for the nationwide Conditional Cash Transfer (CCT) programme, which is locally called “Pantawid Pamilyang Pilipino Program (4Ps)”. The programme caters to many marginalized families. One of the programme's goals is women’s empowerment through better access to health, education, and livelihood. In the implementation of the programme, the use of ICT is crucial in planning, implementation, and monitoring. The use of ICT is introduced in the education of children, youth and community leaders, while this is also much used for programme monitoring.

The Grievance reporting system: 4psreklamo@gmail. com; Pamilya and text hotline 0918-9122813 and the 4Ps Facebook accounts are one of the ways to get immediate feedback from the clients/beneficiaries of the programme. Likewise the communications exercise is also an opportunity for the clients to file complaints and express their thoughts about the programme. Consequently this measure is also able to improve the system and provide risk mitigation measures for the programme. One of the interesting design features of the CCT programme is the internal and external convergence strategy of the DSWD. The strategy enables the CCT beneficiaries to avail and gain access to all the DSWD programmes that cater to the marginalized sector that they have reached and other government services designed to empower the poor.

 Adoption for Filipinos is a link put together by the government website www.gov.ph and the DSWD.

Land Transportation Franchising Regulatory Board (http://ltfrb.gov.ph/main/getinvolved#sthash.u5OdRmuU.dpbs) allows people to file complaints, provides online verifiable confirmation of the availability of certificates, stickers, etc.

Metro Manila Development Authority (http://www.mmda.gov.ph/) provides traffic updates and livestreaming. It is available as a mobile application. Information on the train systems and motor vehicle registration are provided on www.gov.ph along with information on tourism and travel clearance for minors.

PNP mobile and hotlines for reporting a crime: http://pnp.gov.ph/portal/index. php/present-projects/75-news/2101-report-a-crime-to-the-pnp

PNP Crime Incident Reporting Systems (e-CIRS)

Commission on Filipino Overseas-Text mobile numbers for human trafficking situation

Nationwide Operational Assessment of Hazards-noah. dost.gov.ph/

Typhoons-pagasa.dost.gov.ph/

Active Volcanoes-http://www.phivolcs.dost.gov.ph/

Bureau of Internal Revenue www.bir.gov.ph

www.gov.ph provided links on how Community tax certificate (sedula), Tax Identification Number (TIN) and BIR tax forms and e-filing system.